Privacy Policy

1. Introduction

Warrantedstores Fitness Studio ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warrantedstores.shop or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Contact us through our website or email
• Subscribe to our newsletter
• Participate in our fitness programs
• Make a payment for our services

This information may include:

• Name and contact details (email, phone, address)
• Age and fitness-related information
• Payment information
• Health and fitness goals
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our fitness services
• Processing payments and managing your account
• Communicating with you about our services
• Sending newsletters and promotional materials (with your consent)
• Improving our website and services
• Ensuring the safety and security of our facilities
• Complying with legal obligations
• Developing personalized fitness programs

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Email marketing services
• Website hosting providers
• Fitness equipment suppliers

Legal Requirements

We may disclose your information if required by law or in response to legal processes, such as court orders or government requests.

Safety and Security

We may share information to protect the safety and security of our members, staff, and facilities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server environments
• Encrypted data transmission
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Under New Zealand privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing of your information
• Withdraw consent for marketing communications
• Request a copy of your personal information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies for:

• Website functionality and performance
• Understanding user preferences
• Analytics and website improvement
• Marketing and advertising (with your consent)

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Generally, we retain:

• Account information: For the duration of your membership plus 7 years
• Marketing communications: Until you unsubscribe
• Website analytics: For up to 2 years
• Payment records: As required by tax and accounting laws

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will promptly delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.